We want to provide the best and most convenient ticket booking service for our customers. To make this possible it takes considerable resource, both in terms of staffing and investment in new Box Office technologies. The booking fee enables us to ensure that you will enjoy the best possible customer experience when you buy tickets from us, now and in the future, as well as helping to support the work that we do.
Yes the booking fee will apply to all shows in the Gatehouse, MET Studio and Stafford Castle and is charged whether you book in person, over the phone or online.
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We always welcome any comments from customers about the service that we provide. To contact us, simply email firstname.lastname@example.org or write to the management at Stafford Gatehouse Theatre, Eastgate Street, Stafford, ST16 2LT
We respond to all comments within 3 working days. The booking fee will be reviewed annually.